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Store Policy
Customer Care
1.1. Commitment We provide exceptional customer service to ensure a positive shopping experience.
1.2. Contact Information
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Email: info@thepetparent.in
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Phone: 9810521299
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Hours: Monday to Sunday, 10:00 AM - 5:00 PM
1.3. Returns and Exchanges
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Eligibility: If confirmed on same day with proof of purchase for any expiry products.
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Condition: Unused and in original packaging.
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Process: Contact us to initiate returns or exchanges.
1.4. Feedback We welcome feedback and resolve complaints promptly.
Privacy & Safety
2.1. Information Use
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Order Processing: To fulfill orders.
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Customer Service: To respond to inquiries.
2.2. Third-Party Sharing We do not share personal information except for order fulfillment or legal requirements.
2.3. Customer Rights Contact us to access, correct, or delete your personal information.
Payment Methods
- Credit / Debit Cards
- Online Payments
- Offline Payments